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Making AI accessible

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We're headquartered in Rochester, NY. Our team's experience spans a variety of backgrounds and disciplines, from machine learning and math to non-profit and business. We work as a collaborative team that collectively does AI research and develops products that center accessibility.

  • We offer comprehensive health, dental, and vision insurance for you and your dependents.
  • Competitive salary and equity packages.
  • Flexible Hours
  • Paid Time Off
The interview process at Sign-Speak changes based on role and candidate, but our standard process looks like this:

Step 1:
Submit your resume via our website
Step 2:
You’ll have a chat with one of our staff to discuss your career interests and relevant experience, and learn more about Sign-Speak story.
Step 3:
For technical roles, you’ll have a thirty-minute technical screening interview with our CTO. For operations or policy roles, you’ll get a take-home assignment. These typically involve writing responses to several role-relevant questions; they may occasionally require some outside research. Assignments usually take between 2-5 hours, depending on the role. We include this to minimize bias and make well-informed hiring decisions. We think seeing a candidate’s work helps us assess how they might actually perform on the job; similarly, the assignment gives candidates a better idea of what their work at Sign-Speak might entail. We recognize that completing work assignments requires time and effort, and that they are not perfectly reflective of the role’s work. Nonetheless, we think that work tests are a useful complement to interviews and reference checks.
Step 4:
For technical roles, you’ll have 1-2 more one-hour technical interviews, plus a culture interview. For operations or policy roles, you’ll have 1-3 hours of interviews, including a culture interview.
Step 5:
We’ll ask for some references and check them. Please note that you can ask us any questions at any point within this process.
Step 6:
We’ll make you an offer!

Things to keep in mind:
  • We have several brilliant colleagues who never went to college or are college dropouts. So we do not require a degree for you to apply to any position.
  • We currently do not offer internships.
  • If you’ve done interesting independent research, written an insightful blog post, or made substantial contributions to open-source software, put that at the top of your resume!
  • All our interviews are conducted remotely. We prefer EST office hours, but we can be flexible if that’s difficult for you.
  • If interviews don’t work out this time, you’re welcome to re-apply after 12 months, and earlier if something materially changes about your experience or skills.
  • If we make an offer, we’re happy to give you time to think about it and finish up any other interview processes you’re going through.
Open Positions

Job Summary

Sign-Speak is committed to improving accessibility for the Deaf and Hard-of-Hearing communities. We achieve this through our innovative language software that recognizes sign language and translates it into spoken words, and vice versa using artificial intelligence (AI/ML).


Sign-Speak is looking for an Account Manager to lead all sales initiatives for assigned account(s) in support of our Strategic Sales organization. The Account Manager is responsible for leading the execution of sales and business development initiatives. This person will help us define, and build key customer relationships, identify business opportunities, negotiate, close business deals, and maintain extensive knowledge of current market conditions.


In this role, the account manager will collaborate with the internal team, marketing staff, product, and technology teams to make this product as valuable as possible for our stakeholders. To achieve this, they need to find potential new opportunities, present them, ultimately convert them into clients, and continue to grow the business in the future. This role will also go to industry and community events to ensure that all stakeholders stay satisfied and positive about our tools and services. They will make presentations on our technology and services that meet or predict the industry future needs.


Compensation

On-Target Earnings: $125,000 - $225,000, based on target achievements


Additional Benefits

Health insurance, Stock Options, Professional Development Support


Essential Job Duties and Responsibilities

  • Build and grow the Sign-Speak industry connections, encouraging engagement from all stakeholders.
  • Drive revenue generation and development of strategic partnerships within the assigned account(s).
  • Create go-to-market strategies in partnership with product and other stakeholders.
  • Must be able to grow and retain existing account(s) by providing excellent customer services
  • Must have a thorough knowledge of the market, the tools/services the company can provide, and the company’s stance on the market.
  • Manage complex contract negotiations and work with legal counsel as required.
  • Identify new market opportunities, evaluate them, and assess their viability.
  • Develop a predictable pipeline of short, mid, and long-term business for our corporate customers
  • Have flexibility to participate in early-morning and late-evening conference calls and to occasionally work and/or travel on weekends/holidays
  • Continuously seek opportunities to expand responsibilities and to improve pursuit teams’ chances of providing value to external stakeholders.
  • Maintain and lead detailed and accurate quarterly forecasting

Travel Requirements

  • Must be willing to travel. Currently scaling event presence.

Required Skills and Qualifications

  • ASL proficiency and experience with the Deaf and Hard-of-Hearing Community are preferred.
  • A self-starter who is curious, proactive, and adaptable.
  • A team player who is able to balance multiple work streams, collaborate effectively, and communicate clearly.
  • 2 - 4 years of sales experience at a Series A-B start up, generating $10M+ ARR.
  • Experience in sales methodology and process, pricing and negotiation, CRM entry management, and forecasting and planning.
  • Experience with sales solutions to create efficiency in the sales process (ex. LinkedIn, Outreach, Gong, Hubspot, etc). Also able to identify solutions that will support selling in the Sign-Speak space.
  • Bachelor Degree preferred.
  • Must be a people person and like to have fun. C’mon, it's social!

Location

Hybrid position. New York based preferred.


Equipment, Machines and Software Used

  • This position requires the constant use of a computer, keyboard, mouse, etc. Must have a strong internet connection. Sign-Speak will provide a work-issued laptop and monitor.
  • Computer Software: Slack, Hubspot, Microsoft Word, Excel, Outlook, PowerPoint, Instagram, Twitter etc.


Disclaimer

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This description in no way states or implies that these are the only duties to be performed by the employee(s) or contractors occupying this position.
Employees or contractors will be required to follow any other position-related instructions and to perform any other position-related duties requested.
The firm reserves the right to add to or revise an employee or contractor’s duties at any time at its sole discretion.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
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